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Help & Support


Managing an Appointment

Details on how to manage everything associated with your appointment.

ID Verification

Manual & Automated ID Verification details and instructions.

Apostilles/Authentications

Learn more about ordering an apostille, authentication or legalization.

Shipping

Get information on having physical documents shipped to your destination.

FAQs

Browse the answers to some of our most frequently asked questions.

Contact Support

Get in touch with one of our support team members.

Popular Topics
  • Appointments - Managing a scheduled appointment
  • Upload Documents - How to upload your documents
  • Signing Method - What are wet, physical, and electronic signatures?
  • ID Verification - How to complete ID verification
  • Signers - How to add/remove signers
  • Video Session - Join as a signer, witness, or guest
  • Shipping - How to submit a shipping request
  • Cancellations/Refund - How do I request a refund?

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We are not a law firm. Therefore, we cannot provide legal advice of any kind. We strongly recommend consulting your attorney and/or your intended recipient to confirm the acceptance of your document(s) prior to using our service.